Which carriers does the shipping?
UK based deliveries are made with the Royal Mail and selected couriers.
For International orders Inkifi uses FedEx in cooperation with your local post for all orders, to ensure that your products get to you quickly and without damage. Your order will ship within approximately 3 business days from the time it is submitted (this does not include Carrier handling or transit time). If you ordered two or more items, you may receive them in multiple packages on different days.
Can I return an order?
The quality of their products is of the highest importance to them and it is one of the most distinguishing features of Inkifi. They take great pride in the supreme quality of each and every one of their products. If you are not happy with the quality of your order or believe that your order has any other type of error, please get in touch so they can fix the issue and make it right for you. If they can’t fix the issue they will happily provide you with a full refund, but they would rather work with you so you can have a beautiful product that you are entirely satisfied with. If you do find an error please email [email protected]
within 2 weeks of receiving your order with an image of the damage/error together with your order number and they will get back to you within 1 business day.
What are my payment options?
Inkifi accepts payments via all major debit and credit cards, as well as Paypal.
Can I change or cancel my order once it’s been submitted?
If you wish to change or cancel your order within the hour please email: [email protected]
with your order number and a team member will assist you as soon as they can.
I haven’t received an order confirmation?
Shortly after placing your order, you will receive an email confirming that Inkifi has received your order. You will receive a second email when your order has been shipped. if you have not received an order confirmation please check your junk folder, and if the confirmation is still not there, please send an email to [email protected]
and they will look into this.