What payment methods do you accept?
Amrita Singh accept payments through all major Credit/Debit Cards and PayPal.
Do you ship Internationally?
Amrita Singh provides Worldwide shipping.
When will I receive my order?
Amrita Singh will let you know your shipping cost and time during the checkout process.
What happens if I miss my package’s delivery?
When your order is shipped you receive a shipping email containing your tracking number. Most carriers try multiple times to deliver your package. If a carrier is unsuccessful in delivering your package, it is shipped back to their warehouse. Shipping charges for special requests such as reshipment orders may be higher than the shipping charges for normal web orders. In these cases, your customer service representative will make the shipping cost known to you at the time that the order is placed.
What is the return/exchange policy?
Items received within 15 days are eligible for return or exchange. If you decide to return an item after 15 days but within 30 days of the original purchase date, the item is eligible for exchange or store credit only. The item(s) must have the original tags intact and attached. Please contact Customer Service to request a return or exchange authorization. Shipping costs for returns or exchanges are paid by the buyer. You will need to have the following information ready:
* Email address used to make the purchase
* Order invoice number (this is the 5-digit number on your packing receipt and also in your order shipping email)
* Product name(s) – e.g., Amrita Grandiose Necklace
* Style Number – e.g., NKC 1403
* Size and/or colour – e.g., size 6, black/gold
* Reason for return
When can I expect my refund?
Once a returned item or items have been received by their warehouse, they process the Return Authorization. Returns for store credit typically post the next business day. Returns for refunds can take 5-10 business days to be processed. Please note that some banking institutions do not post credits to your account until the next billing cycle. Refunds for items purchased by Paypal must be processed within 30 days of the original order. This is a Paypal policy, so please make the decision to return an item as soon as possible if you use this payment method.
