What forms of payment method do you accept?
Auree accepts Amex, Apple pay, Google pay, Master Card, Maestro, Visa, and PayPal.
Do you ship Internationally?
Yes. They ship Internationally.
What are the delivery times?
Free Royal Mail Tracked & Signed Worldwide (approx. 6-14 working days)
How can I cancel the order?
If you wish to cancel an order please email them immediately at firstname.lastname@example.org. They can be canceled at any time up until the order is dispatched. If your order has already been dispatched, they will be unable to redirect it therefore please return the parcel for a refund when it is received. Please note that they cannot accept cancellations for bespoke orders or personal orders that include any personalization e.g. engraving.
What is your return policy?
Goods purchased from Auree may be returned within 14 days of purchase (UK customers) or 21 days (International customers) providing that the items are unused and in their original condition & packaging. This does not affect your statutory rights. Customized items, e.g. special orders, engraved orders, etc are non-returnable, non-refundable, and non-exchangeable.