What payment methods do you accept?
Chesterfield Sofas accepts VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Chesterfield Sofas deliver?
Chesterfield Sofas delivers to all over in the world.
When can I expect my order?
Everything depends on the product and the location so that the customer can get their order as soon as possible. Normally the time taken to deliver the article is previously indicated next to the descriptive table of the article. Although this may also depend on the level of work the factory has when you take the order. In any case, the client will be previously informed of each detail, including if any type of delay is expected. Take into account that in most cases, if the customer bought more than one product, all these will be dispatched and delivered at the same time.
What if my delivery contains damaged goods?
Whilst unlikely, mistakes are made and accidents will happen. If your furniture does arrive faultily or damaged contact them immediately. If possible, they will arrange for your furniture to be repaired in your home to cause as little upset to your routine as possible. However, they may also feel the need to return any damaged goods to the manufacturer. If this is the case, please retain all original packaging. All returns and repairs must be arranged through their Customer Services Department since they are unable to pay for anything that has not been authorized.
Whta is your return and refund policy?
Most furniture, which is made or altered, is done so specifically for you (including Chesterfield Sofas, Fabric Sofas, Italian Leather Sofas, and Tub Chairs). Products that are made special custom made for you, may not be canceled by you, either before or after delivery. For all other furniture orders, you have the right to cancel the order before delivery or 7 working days after delivery (starting the day after the day of delivery). All furniture that is not made specifically for you is eligible for a 7-day cooling-off period. All refunds will be paid within 30 days of the cancellation. If you cancel the order after delivery for any other reason than that the goods are faulty or don’t comply with your order returns must be paid for by the buyer to their registered address. British Chesterfield SofasLtd may ask for you to return the furniture.