What is the payment method?
Claire's accepts all major Debit & Credit Cards as well as PayPal payments.
Where does Claire's ship?
Claire's ships to most of the countries in the world. You can select your country on the checkout page.
How can I track my order?
Claire's will send you an email with all the information you need to track your order, so keep a lookout for it. You can also track your order on their website.
My parcel is missing - what do I do?
If you have yet to receive your parcel, they are sorry. Check with your neighbours first to see if they’ve signed for your parcel. For any orders that are delivered to a neighbour, a calling card will be put through your door to advise you of the property name or number it has been delivered to. If you’re still not able to locate your parcel, don’t worry, contact them on customer services and they will help you.
What is your return policy?
If you are not satisfied with your purchase, you can return it within 28 days of the purchase date.
When will I receive my refund?
Depending on how fast your postman is, it can take up to 10 days for your returned parcel to reach them. Once Claire's has received your parcel they will refund your order as quickly as they can. Payment will be refunded within 30 days, in most cases, this will be sooner.