What are Deeper payment methods?
Deeper accepts VISA, Mastercard and PayPal.
Does Deeper ships Worldwide?
No, Deeper ships only in the USA
What is the return policy?
The customer has a right to return goods or exchange delivered goods to analogous goods of different size, form, colour, model or complexity. This right can be exercised in 30 days from the moment of receipt of the goods. An exchange or return is possible only when exchanged or returned goods meet these requirements: goods are packaged in the original packaging that has not been damaged
protective materials were not removed (labels, protective seals, etc.); goods were not used; goods were not damaged; the marketable appearance was preserved; goods are returned with the same components as was received by the Buyer.
What is the process for the return of the order?
In order to return the goods, they have to be neatly packaged, all labels have to be intact, all stickers in place. Contact support@deeper.eu before returining the item(-s). Return process: They register the return and send you a return label, Buyer follows the instructions on the return label by either ordering a courrier or dropping it at the nearest facility, a courier arrives to your location to collect the return. If the return is accepted money is returned in a period of 7 bussiness days.
What if I have to exchange the ordered product?
In order to exchange the item contact support@deeper.eu. Exchange process: They register the return and send you a return label, Buyer follows the instructions on the return label by either ordering a courrier or dropping it at the nearest facility, Courrier arrives to your location to collect the return, After the items are returned we send out the exchange item.
