What payment methods do you accept?
IKRUSH accepts VISA, Mastercard, American Express and PayPal.
Does IKRUSH ships Internationally?
Yes, IKRUSH ships Internationally.
Would you mind delivering to a different address than my billing address?
Not a problem – they can send it to your work address or another residential address. If you select your workplace, please ensure you always put the name of the Company or Organisation in the address field, as well as your name to ensure it gets to you.
Can I track my order?
Yep absolutely. When you place your order they will include all your tracking information you need in your order confirmation email. Visit their Track My Order page or you can also view all tracking information from their member’s area, simply log into your account.
Can I cancel my order?
Not sure why you’d want to, but these things happen. Just submit an email or call them to cancel straight away as once it’s dispatched you will have to wait until you receive the parcel and then return it to them for a refund.
How long do I have to return items?
IKRUSH would really appreciate it if you’d send them back as quickly as possible but you do have up to 14 days from the delivery date to return unsuitable items and up to 7 days from the delivery date for sale items – now that doesn’t mean you’ve to leave it to the last minute if it’s past the deadline they can’t offer a refund and they hate to disappoint. Please return everything in the original packaging. Items must be unworn, unwashed with the tags attached.
