Is there a trial period or money-back guarantee?
They do not offer a trial period or money-back guarantee. All billing is month to month, if you are ever unsatisfied with our service you can cancel any time.
Can I pay quarterly or yearly?
During the sign-up process, the option for monthly payment is available. All billing is month to month. Additionally, a prepay can be made in your MY customer portal to keep a credit on your account. Available money in prepay will be deducted as your monthly invoices are generated. Prepaying does not offer any discounts on your monthly fee.
Can I add more slices?
Yes, you can add more slices at any time.
Are your VPS managed?
The VPS’s are fully Managed. But they only manage what they install. For example, if you order a VPS with no control panel they only manage the operating system. They will support any operating system related problems you may run into. Such as boot-up issues, security updates, patches, reinstalls, and so on. If your server is purchased with a control panel such as cPanel, InterServer will support any software that is installed by the control panel. Such as the control panel itself, web server, FTP, mail, and so on. InterServer will not support any 3rd party software such as blogs, scripts, and forums.
How many IPs come with the VPS? How many can I have?
Each VPS comes with 1 IP address. You can have up to 5 additional IPs on your VPS or Cloud. You can purchase additional IPs for $3 per IP per month directly in the control panel.
What operating systems are available?
They support Centos, Debian, FreeBSD, Ubuntu, and Windows 2008 operating systems on their VPS and Cloud plans.
What control panels do you offer?
They offer cPanel and Direct Admin control panels on the Linux VPS. InterServer does not offer any control panels for Windows.
How much processing power will I have and what is the CPU speed?
Hardware used inside host nodes will vary. Your VPS will be on CPUs that is between 2.0 and 3.0GHz. Every 1 slice has access to 1 CPU core.
What is the difference between OpenVZ, KVM and Cloud?
OpenVZ, KVM and Cloud are the different platforms they offer hosting on. Each has its own unique advantages, disadvantages and price differences. For more information please read the comparison on the website.
I got a coupon code from LoveCoupons.co.za. How do I use it?
During the checkout process, you will be prompted to enter a coupon code. For more information please read the “How Do I Use My InterServer Coupon Code?” section above.