What payment methods do you accept?
Ivy + Cloth accepts all major Debit & Credit cards.
Where does Ivy + Cloth ship?
Ivy + Cloth shipping options are available all over the world.
How can I track my order?
Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.
What is the Ivy + Cloth‘s return policy?
Ivy + Cloth accept returns due to customer error up to 60 days after the date of delivery. This includes an incorrect selection of size, designs, or colour. To be eligible for a refund the items must be unworn and unwashed. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odours, etc. will not be accepted. If an item has been worn once, it will not qualify for a return.
When will I receive my refund?
Once the return order is received, please allow us up to 3-5 business days to review your items and issue a refund.